Laileys Blinds

19 Kiln Drive

RG18 9EG

Tel: 01635 202 935

Mobile: 07954 404 238

Email: info@laileysblinds.com

©2019 by Laileys Blinds. 

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FAQ'S & Safety

Here is a list of the most common questions we get asked by customers who want to use our service. If you have any questions that aren’t listed here then feel free to get in touch and we will be happy to answer any questions you have by email, phone or via our online form.

​Costs

How much do blinds, shutters or curtains cost?

Because we offer a made to measure service it isn’t possible for us to give you a quote over the phone. All our prices vary depending on which window dressing and fabric you choose, as well as what the measurements of your windows are.

 

​Do I have to pay a deposit if I choose to go ahead with the quote?

If you decide to go ahead with the job, we take a 50% deposit. The final payment will be due once your new window dressings are installed.

 

​How can I make the payment?

Payment can be made via bank transfer, card, cheque or cash.

 

​Can I change my mind?

We understand that purchasing new Blinds, Curtains or Shutters is a big decision and people may want to change their mind. This is of course not a problem and we will be happy to return and discuss different options with you, however, once you have agreed to go ahead with job and paid your deposit, your choice of window dressing will be ordered from the factory and at this point we aren’t able to make any changes.

 

How competitive are you?

Laileys Blinds is a family run company, but we still source our window dressings from the highest quality manufacturers. We don’t run big expensive marketing campaigns or have large overhead costs though. This means we are able to provide you with the best quality products at the most competitive prices.

How the process works

How do I make an appointment?

Making an appointment is easy. You can either call us directly or email us. There is also an online form you can fill in and we will get back to you via your preferred method within 48 hours. Click here to go directly to our online form

 

​Is there a long wait for appointments?

Our aim is to arrange an appointment with you within a week of your initial enquiry. If you are only available during evenings and weekends it may take a little longer

 

​Can I choose different products at the same appointment?

Laileys blinds offer an extensive range of products. We always bring all of our samples with us to your appointment so you will be able to choose from our entire range at a single appointment.

 

How long does an appointment take?

Most appointments last between 15 and 30 minutes, however, if you need longer to choose the right products that is absolutely fine. We won’t rush you into making any decisions and with over 15 years’ experience we will be able to offer guidance about which products will be best suited to your needs.

 

Is there a cost for an appointment?

Laileys Blinds offer free, no obligation quotes. There is no need to pay anything unless you decide to go ahead with the job.

​Fitting & Installation

Do I need to do anything before fitting?

The only thing we need is clear access to the window so we can install the window dressings you have ordered. Any old window dressings will need to be removed prior to installation. If you need us to remove the old window dressings, just let us know.

 

​How long does it take for the window dressings to made and fitted?

Most blinds and Curtains are fitted within a couple of weeks of your deposit being received. If there is any delay, we will keep you informed. Shutters have a longer lead time of about 6 weeks as they take longer to make.

 

​How long does it take to fit the window dressings?

The time taken to fit your window dressings will vary depending on what products you have chosen. Most window dressings take about 15 minutes to install but we can let you know t your appointment how long fitting will take based on what products you decide to have.

Which Product to Choose

What is the best product for my bathroom?

Due to the moisture in bathrooms we recommend choosing a product which is resistant to water. These include wipe-able, vinyl fabric blinds, faux wood Venetian blinds and we also offer a UPVC shutter option as well.

 

​What products look best in a bay window?

You can choose almost any of our products for a bay window and we will take the necessary measurements to ensure they final finish is beautiful. Shutters are a particularly good choice for bay windows and vertical blinds can be made with tracks that follow the curve of the window.

 

​Can blinds help regulate the temperature in my conservatory?

Conservatories are notorious for being too hot in the summer and too cold in the winter. Our range of pleated blinds includes specially developed thermal regulating fabrics which reflect the heat from the sun out of the conservatory during the summer months and reflect the heat back in during the winter months. Blinds really can make your conservatory feel more comfortable all year round.

 

​I have an odd shaped window, which products will be OK?

Odd shaped windows can be tricky for people to find window dressings for. We offer a range of products that are designed specifically to combat difficult shaped windows including; pleated and vertical blinds which are often used for sloping windows and our range of real wood shutters can also be made into literally any shape.

Safety

Will my new blinds be safe for children?

Yes. The law requires that all blinds which operate with a cord are fixed to the wall out of reach of children and pets. Most blinds have other safety feature built into them these days which ensure that its impossible for anybody to become entangled in the cords. If you have decide on a Roman, Venetian or free-hanging Pleated blind, we will also install a cleat during fitting which the cord can be wrapped around to keep it out of the way. If you choose a Roller, Vertical, Vision or Visage blind, we will install a small cord clip which will keep the cord taught in order to prevent anybody becoming entangled in it. We also offer a selection of cordless options such as Perfect Fit and motorised blinds which remove the hazard altogether..

 

​All of our Blinds conform to the BS EN 13120:2009+A1:2014, BS EN 16433:2014 and BS EN 16434:2014 standards. You can also get free child safety devices for blinds which have already been fitted by visiting www.makeitchildsafe.co.uk